Gourmet Burger Kitchen at The Boardwalk Lakeside

User rating
 
2.8 (2)
 
Gourmet Burger Kitchen at The Boardwalk Lakeside
Address West Thurrock Way
Town/City West Thurrock, Grays
County Essex
Postcode RM20 2ZP
Tel No. n/a
Website http://www.gbkinfo.com

With sophisticated burgers using the best and freshest ingredients possible, Gourmet Burger Kitchen turns a traditional meal into an indulgent and nutritious experience.

User reviews

Average user rating from: 2 user(s)

Overall rating: 
 
2.8
Overall:
 
3.0   (2)
Food:
 
3.5   (2)
Service:
 
2.5   (2)
Ambience:
 
2.5   (2)
Value:
 
1.5   (2)
Toilets:
 
4.0   (2)
Recommend:
 
2.5   (2)
 
Ratings (the higher the better)
Overall*
Food*
Service*
Ambience*
Value*
Toilets*
Recommend*
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Disappointing

Overall rating: 
 
4.3
Overall:
 
5.0
Food:
 
6.0
Service:
 
4.0
Ambience:
 
4.0
Value:
 
2.0
Toilets:
 
5.0
Recommend:
 
4.0
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Reviewed by STC
July 26, 2009
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0 of 0 people found the following review helpful

Nothing 'gourmet' about the burgers. Mediocre food at inflated prices. Avoid.

 

Awful

Overall rating: 
 
1.3
Overall:
 
1.0
Food:
 
1.0
Service:
 
1.0
Ambience:
 
1.0
Value:
 
1.0
Toilets:
 
3.0
Recommend:
 
1.0
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Reviewed by Mrs B
March 22, 2009
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0 of 0 people found the following review helpful

My husband and I settled on this restaurant as it had a few vegetarian options for me.

Well, first off, there is NO ambiance to speak of. It's decor and layout was a lot like a canteen. We sat ourselves down after waiting to be seated for ten minutes (there were loads of free tables), and were promptly chastened by the waitress for doing so.



We placed our order, and received our milkshakes (the only decent thing in the place) and waited 55 minutes for our burgers. People seated after us were served first?!?! The orders came and they were wrong AND cold. Another 15 minutes before they came back. They were tasteless, and the chips tasted like oven chips from the supermarket.



I complained, to be offered 10% discount voucher for our return visit (as if we would go back). I declined, and spoke to the manager, and told her we had been in so long, we had missed the start of the movie we had tickets for. I got a full refund.



A very unsatisfactory experience all in all

 
 

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