Review Detail

 
Spices Restaurant Hornchurch Essex
 

Terrible service - the worst!

Overall rating: 
 
6.2
Overall:
 
6.5
Food:
 
7.3
Service:
 
6.5
Ambience:
 
5.3
Value:
 
5.7
Toilets:
 
5.3
Recommend:
 
6.8
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Reviewed by ian
April 04, 2010
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0 of 4 people found the following review helpful

Food was full of flavour and definitely one of the better curries in the area although not the best.

The flavour was not lost to the heat of the spices as happens in many curry houses.

However, the whole experience was ruined by the total lack of customer service.

We waited at the bar for a table for about 15 minutes before being asked if we wanted a drink. The staff did not seem to notice that my wife was blind as the waiter disappeared ahead while "leading us" to our table.

We were being asked how many popadoms we wanted before we had even sat down. We then waited 45 minutes before anyone took our order. Once served no-one came to check if we were OK or if the food was to our satisfaction. No-one asked even when we were paying the bill!

I had to tell the waiter to clear our table..... twice.

The worst service I have experienced for a long time.

 

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