Review Detail

 
The Lodge Country Inn South Woodham Ferrers
 

Restaurant Experience

Overall rating: 
 
4.2
Overall:
 
3.8
Food:
 
4.2
Service:
 
3.7
Ambience:
 
4.2
Value:
 
4.8
Toilets:
 
5.8
Recommend:
 
3.0
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Reviewed by Ken
March 07, 2012
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0 of 0 people found the following review helpful

Previous Carvery Visits were ok, back for birthday meals celebration ( from the more expensive menu)

1.Overcharged at the bar note >
(you pay first then take a seat)

Bar Staff were asked to check the bill and failed to
spot the overcharge, then when the maths finally
clicked a refund was made,however this should have
never happened and was embarassing.

2.A " medium to well cooked steak special was ordered
when meal arrived the steak was not completly cooked
parts of it were cleary uncooked.
Same Bar Staff asked why the steak was not cooked
she took the meal into the kitchen, brought it back
and said " The Chef said this is how it comes !!!!

Not what I wanted to hear,I told the bar Staff to
take the meal back remove the steak and
wrap it up in silver foil "TELL THE CHEF THE DOG
WILL HAVE IT LATER"

My advice stick to a restaurant where you pay at the
end, you generally recieve a better service.

 

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