The Woolpack Fryerning
Average user rating from: 5 user(s)
So upset this has closed
Having just moved back to London and fed up with the city already I was very much looking forward to booking a meal here.
Condolences to the family who worked tirelessly to provide not only fabulous food, but a lovely setting and great service.
Thank you everybody xxx
I am the daughter of John and lisa Hood. I lived there for around 4 years and had watched it grow and get the reputation it got. I am now 14 and it has been 6 years since I moved out of the restaurant. I don't understand why people would complain about it because it was very successful and sometimes very very busy, on my behalf I would like to say sorry to the people that were inpatient and couldn't wait a few extra minutes for their lovely food that had had a lot of thought put into how it was presented and what was going to go on the plate in the first place. The reason for the restaurant closing was due to the passing of my father that I loved very much, he had a dream to set up a successful restaurant and ,in my eyes, he had completed that dream. It was very hard at the start but in the end it was home to my family and to everyone that dined there. Thank you for the good reviews that it very much so deserved!
Hugely disappointed that it's closed
Having written on Monday that I'd only visited this restaurant once, thoroughly enjoyed it and was looking forward to going again on Tuesday, I was bitterly disappointed to find that it had closed.
I'm so sorry that this lovely couple, who were working hard to provide excellent meals and service have closed this business. I have no idea why, but maybe it's down to people like the previous writer who love to complain and don't hesitate to put reviews like that online. Or maybe it was written by local opposition. Who knows? I do hope there was a good and positive reason for the closure.
Interestingly, the good review I wrote is still not showing, even though I wrote it 2 days ago.
Good luck to the Hoods.
So much better than that!
As i don't live near the restaurant, I've only been once - very soon after it was refurbished. It looked excellent and everything about the meal and service was extremely good. But that was a while ago. I'm looking forward to going again tomorrow and will write another review after that.
Average Food, Awful Service
We went to the Woolpack for Sunday lunch as a party of four, 2 adults and 2 children aged 11. I had rung to book on the morning and they said they could accomodate us at 3pm. We arrived at the appointed time and were asked to wait for a table and ended up waiting 20 minutes.
The server came to take our order and then the waiting really began! After nearly a half an hour our starters came and the food was good. However, we waited and waited again for our main course.
No one came to offer an explaination as to why it was taking some time and when I asked to speak to the manager I was shocked at his attitude.
He informed me that all meals were cooked to order and that if I wanted to go somewhere where the meals were microwaved the service would indeed be quicker.
The food (Sunday lunch remember, not generally cooked to order) when it came was disappointing for the price. The beef was fatty and I got more grissle on my plate than beef. I wonder whether is is because I complained? Either way the experience was spoiled by the rudeness of the manager and hence I vowed never return back there.
Such a shame as I would have liked to be able to support my local restaurant in these difficult enonomic times!