The Robin Hood Loughton Essex Hot

User rating
 
2.4 (4)
 
The Robin Hood Loughton Essex
Address Epping New Road
Town/City Loughton
County Essex
Postcode IG10 4AA
Tel No. 0208 508 1104
Website http://www.robinhoodloughton.co.uk/
Opening Times Monday - Saturday 12 - 3pm, 6 - 10.30pm (last orders 9.30pm), Sunday open lunchtime
Ave. Price per couple 40.00

The Robin Hood in Loughton is a traditional English pub that serves Thai cuisine, a hit with customers and the main attraction at the pub.

Owner Ali Akhazzan has transformed the dining area into a delightful place to indulge in some mouth watering Thai food.

User reviews

Average user rating from: 4 user(s)

Overall rating: 
 
2.4
Overall:
 
2.0   (4)
Food:
 
3.3   (4)
Service:
 
3.0   (4)
Ambience:
 
2.5   (4)
Value:
 
1.8   (4)
Toilets:
 
3.3   (4)
Recommend:
 
1.0   (4)
 
Ratings (the higher the better)
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Food*
Service*
Ambience*
Value*
Toilets*
Recommend*
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Poor Customer Service

Overall rating: 
 
3.7
Overall:
 
4.0
Food:
 
10.0
Service:
 
1.0
Ambience:
 
2.0
Value:
 
4.0
Toilets:
 
4.0
Recommend:
 
1.0
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Reviewed by James
May 11, 2011
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2 of 2 people found the following review helpful

Very nice Thai Food and very very rude service. The Thai ladies who serve in the restuarant has a very big attitude, very rude to customers. We were very embarassed by the rude service we got when we accompanied some guests.

We have stopped going to this pub. These girls do not know how to welcome their customers and thinks they are doing their customers a favour by serving them.

 

Michelin TYRE Star

Overall rating: 
 
2.2
Overall:
 
1.0
Food:
 
1.0
Service:
 
2.0
Ambience:
 
2.0
Value:
 
1.0
Toilets:
 
7.0
Recommend:
 
1.0
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Reviewed by Lynda Griffiths
April 20, 2009
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4 of 5 people found the following review helpful

I was only sorry there wasn't a zero to rate this restaurant. Went there yesterday, three of us had Thai food and one had the traditional Sunday roast lamb. Roast lamb had obviously been microwaved, meat was like old leather and roast potatoes very hot with no 'crunch' whatsoever. Rest of the food was well below average and served on cold plates. The beef in some of the Thai dishes appeared to be made up of lef over roast beef (very thin, hard slices) and we have never had such sticky 'sticky rice' which was served in plastic bags (obviously microwaved again). Worst meal I've ever had and as a bonus my mother (who had the roast lamb) has been up all night with sickness and an upset stomach.

 

Don't bother

Overall rating: 
 
1.0
Overall:
 
1.0
Food:
 
1.0
Service:
 
1.0
Ambience:
 
1.0
Value:
 
1.0
Toilets:
 
1.0
Recommend:
 
1.0
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Reviewed by Tracey
March 22, 2009
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5 of 6 people found the following review helpful

I booked a table here for Mothers Day having heard such good things about the place.



It's impossible to park - we ended up on the curb on the nearby road, but once inside it had the feel of a log cabin which was quite nice. That's where the compliments stop!



We had to wait for our table despite people drifting in without bookings getting tables almost immediately. You have to wait by the bar too, so naturally you end up buying drinks you don't want just to past the time!



When we were eventually seated, we ordered not long after, but the starters took almost an hour to arrive! No explanations or apologies offered either. Food wasn't great - we had a platter of starters to share, which were just like the frozen party food found in supermarkets at xmas - certainly not worth the wait... and quite expensive too for what it was.



After an hour and a quarter we chased up our mains, having sat and watched people who hadn't booked finish their meals and leave. We were told it was just being prepared, allow a further 10 mins. Already those at my table who hadn't had starters were starting to get miffed, but then we were told that one of the dishes we'd ordered (over an hour ago!) was now sold out!



We left at that point, again faced with staff indifferent to our complaints and unwilling to offer so much as a simple 'sorry'.



I really can't recommend this place at all - there are several restaurants in the surrounding area, just try one of those instead. I wish I had!

 

Don't Believe the Hype

Overall rating: 
 
2.7
Overall:
 
2.0
Food:
 
1.0
Service:
 
8.0
Ambience:
 
5.0
Value:
 
1.0
Toilets:
 
1.0
Recommend:
 
1.0
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Reviewed by Katie
January 25, 2008
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13 of 14 people found the following review helpful

Its quite cosy on first entering and I have to admit I did have fairly high expectations since I had heard rave reviews albeit second hand. We were the only people in the restaurant so service was prompt and polite. The atmosphere was pleasant although I think it would have been crampt if full and the ambience was slightly ruined by being able to overhear the drinkers in the pub area. The starters looked like they were cooked from frozen, certainly not freshly made. They were very oily, small portions and the raw veg was not fresh. Average starter was about 4.80 ish and was not value for money. Main course, again small portions. When they say with a sauce, it means a small dish with a dipping sauce not an actual sauce so beware. The thai green curry was nice but still a little oily. My favourite part was the egg fried rice. I didn't have desert as we felt we had wasted enough money on poor quality food.



If you have no experience of what good thai food can be like and don't mind a lot of grease on your food and to pay a lot of money not to be full then this is the place for you!!!

It is a huge menu and prehaps they have taken on too much (something i have learnt from watching kitchen nightmares!) but it really is very poor quality and very expensive and poor value.



Also the toilets are clean but cold and shabby looking.

 
 

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