The Hot House Chelmsford Essex
|Address||57 New St|
|Tel No.||01245 491 248|
|Ave. Price per couple||28.00|
Average user rating from: 5 user(s)
This place used to be amazing! Good music, excellent drinks and even better service.
Then the management changed a few weeks ago. My friends and I were regular valuable customers. We were known for spending more than the average customer for the good quality drinks we liked.
But... since the management changed. He thought he would try and take advantage of us, not realizing we were regulars, just seeing the money.
First of all he increased the price of a particular brand of drink by £2.00, which as it's new management and a very small increase, did not bother us. Later on in the night, he saw that we were spending a little more than others and decided to increased the drinks by £5.00 on top of the old price. We paid, we then left as it was getting too expensive.
We came back on another night, asked a bar girl (new) for the same drink as before. She looked at the till and said it would be the same price we used to pay. Happy that things were back to normal, we ordered. The new manager then came along and spoke with the bar girl (after pouring the drinks, which were not yet handed to us). She then told us it would be £22.00 more than she quoted. I said to forget it, naturally.
He then said that was not OK, followed by you owe us for your old tab. I responded with "You don't even have tabs here, plus, we paid by card so we have records saying we paid for everything", paid even before being handed the drinks.
Then, after realizing he did not have a leg to stand on and was not going to do me over again, told me to leave. As he did so in a polite manor. I did, without a fuss. Along with my friends (around half the people actually in the bar).
We were walking down the street, he then stood at the road side trying to get our attention, I went to speak with him as I'm not a fan of loud confrontation.
He went on to explain that we made him open the bottle. I asked "Are we expected to pay for an entire bottle?", which I would have been fine with to be honest, he responded "No, it's £4.00 per measure.", after realizing what he had said, he had nothing else to say. I remarked "We will not be coming back and this is not OK."
Absolutely disgusted, really liked this place. It is such a shame. After all this is just my opinion and experiences, make your own choices but be careful.
Favourite bar in essex!
I would go again and again and again.
best bar in chelmsford
after a new manager took over it has actually blown my mind every night atmosphere is complimented by the personality of the whole venue , now has over 30 flavoured vodka shots its amazing if your looking for something different hot house is the place to be fact
had a great night down here, smashed up on voddies
had a meal on valentines night romantic it was not food service and general atmosphere was absolutely awful