The Chichester Hotel Basildon Essex

User rating
 
2.6 (5)
 
The Chichester Hotel Basildon Essex
Address Old London Road
Town/City Wickford
County Essex
Postcode SS11 6UE
Tel No. 01268 560 555
Website http://www.chichester-hotel.co.uk/
Ave. Price per couple 55.00
The Gallery at Chichester Hotel  is located between at a central between Basildon, Southend and Chelmsford.The Gallery restaurant at Chichester Hotel is open every evening serving an extensive Evening Menu. Sunday to Friday evenings a 3 course Set Price Menu is also available for parties of 10 to 24 diners. Sunday lunch Set Price Menu is 3 courses. Families are welcome but please note a children's menu is not available. The Chichester also has 35 en-suite rooms and facilities for functions.

User reviews

Average user rating from: 5 user(s)

Overall rating: 
 
2.6
Overall:
 
2.0   (5)
Food:
 
2.4   (5)
Service:
 
2.4   (5)
Ambience:
 
3.2   (5)
Value:
 
2.6   (5)
Toilets:
 
3.8   (5)
Recommend:
 
1.8   (5)
 
Ratings (the higher the better)
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Food*
Service*
Ambience*
Value*
Toilets*
Recommend*
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ABSOLUTELY AWFUL

Overall rating: 
 
1.0
Overall:
 
1.0
Food:
 
1.0
Service:
 
1.0
Ambience:
 
1.0
Value:
 
1.0
Toilets:
 
1.0
Recommend:
 
1.0
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Reviewed by Helen
January 14, 2010
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6 of 7 people found the following review helpful

My husband booked a meal here for 20 people for my birthday as a surprise. It was awful, the food was cold and badly presented - looked cheap and nasty and the staff was absolutely terrible. When I complained at the end of the night the young girl who claimed to be the manager was really rude and could not care less. It was so bad that i actually called the next day to complain to the real manager and also I wrote a complaint letter to the owner but to be honest they didnt care. Considering we took a lot of people there and spent a lot of money I was totally gobsmacked at the way we were treated. DO NOT UNDER ANY CIRCUMSTANCES VISIT HERE.

 

Avoid at all costs

Overall rating: 
 
4.9
Overall:
 
3.0
Food:
 
3.0
Service:
 
6.0
Ambience:
 
7.0
Value:
 
4.0
Toilets:
 
8.0
Recommend:
 
3.0
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Reviewed by Michelle
May 08, 2009
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3 of 4 people found the following review helpful

Food was cold. Pate stuffed mushrooms were an abomination. Lamb shank could have been more tender. Vegetables unsalted and cooked to oblivion - i.e. soggy and mushy. Roast potatoes were uncrunchy, oily and burnt. Apple sponge pudding disgusting. For £20 a rip off. Say no more.

 

Very poor

Overall rating: 
 
3.2
Overall:
 
2.0
Food:
 
3.0
Service:
 
2.0
Ambience:
 
4.0
Value:
 
4.0
Toilets:
 
6.0
Recommend:
 
1.0
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Reviewed by Darren Stopps
April 07, 2009
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5 of 6 people found the following review helpful

Must agree with other review, my experience was much the same. If you want to eat in a place where the staff seem put out even being there, this is the place for you. Presentation and standard of served food left a lot to be desired,food not presented as ordered(chef seems to decide what will be served). Polite complaint about the food seemed to bring out the surlyness in the staff. Couldnt even get drinks order correct. Will not be returning again, Saved some money and eat at a Harvester, yes it was that bad.

 

Very poor place

Overall rating: 
 
1.0
Overall:
 
1.0
Food:
 
1.0
Service:
 
1.0
Ambience:
 
1.0
Value:
 
1.0
Toilets:
 
1.0
Recommend:
 
1.0
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Reviewed by Lucy
April 06, 2009
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0 of 0 people found the following review helpful

I agree with the previous review and I don't think that he got unlucky.



The only thing I would disagree with is the score. I don't think it deserves a three. Overall the place was poor.



I for one will never be going back there again.

 

Very disappointing

Overall rating: 
 
3.0
Overall:
 
3.0
Food:
 
4.0
Service:
 
2.0
Ambience:
 
3.0
Value:
 
3.0
Toilets:
 
3.0
Recommend:
 
3.0
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Reviewed by Lars
April 05, 2009
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7 of 8 people found the following review helpful

I had heard very good things about this place and so was looking forward to going however despite the setting and look of the restaurant I found the whole experience very disappointing.

The food seemed to be badly prepared (in one case burnt). The staff gave options and then decided to ignore the choices in terms of both food and drinks (that is of course when staff actually turned up at the table). The selection of beer is poor and comes to the table warm (unlike some of the food).



It may be that I just got unlucky on my visit but I certainly would not recommend this place to anyone.

 
 

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